Privacy policy

Privacy, Data Security and Cookie Policy

Weather Spares is totally committed to protecting your privacy. We comply with the principles of the UK Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 subsequently incorporating the EU Cookie Regulations of May 2011. We conform with the EU General Data Protection Regulation from 25 May 2018.

We collect information about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible. That information will only be shared with other parties that are involved in the fulfilment of your order.

The information we hold may include:

  • Your name
  • Address
  • Phone number
  • Email address
  • Payment method used 
  • Item(s) ordered

This data will be held in accordance with our internal security policy and to comply with UK financial and accounting requirements. If we propose to send your data outside the UK we will seek your consent first.

Your email address may be used one time only (but not retained) by Google for independent research on our performance, you will be asked if you wish to opt into this after completing your order. ​​​​​​​Your email address will be supplied to the delivery courier along with your telephone number to aid in delivering your order to you and keeping you informed of the delivery status. 

Should you ask us to notify you when a product is available again, we will ask for your email address to contact you once this item is ready to purchase. This will be held by our warehousing partner 'Stoq' along with details of the product you've asked to be notified about. 

If you opt into our newsletter at the checkout our product reviews company, judge.me, may contact you once for your opinion on the product(s) you've ordered. By completing the review you agree to allow us to publish the given information on the product page and also pass the review without identifying data to Google product reviews for publicising. 

We will never collect sensitive information about you without your agreement. You have a right to ask for a copy of the information which we are holding on you and we will provide this for a small fee. We will delete information or correct any inaccuracies for no charge as soon as you make the request. You can also ask us to delete the information we hold in our online store (name, address, telephone and email) which we will do free of charge. We do, however, have to hold details of your order for VAT and tax purposes.

Data will only be released to third parties (e.g. the police) on request where there is a legal requirement for us to do so.

VAT Compliance and Data Collection (European Union Market Customers only)

To ensure compliance with European Value-Added Tax (VAT) regulations, we use a third-party service provided by EAS Project (easproject.com) for VAT reporting. This service collects and processes certain sales data from our checkout process solely for the purpose of VAT reporting to European tax authorities. The information collected includes:

  • Transaction details (e.g., product or service purchased, amount paid)
  • Customer information (e.g., billing and shipping address, VAT identification number if applicable)

Purpose of Data Collection

The collected data is used exclusively for:

  • Calculating and reporting VAT owed to European tax authorities
  • Ensuring compliance with relevant VAT laws and regulations 

Data Security

EAS Project employs robust security measures to protect your data during transmission and storage. We have entered into a data processing agreement with EAS Project to ensure that your data is handled securely and in accordance with applicable data protection laws.

Data Sharing

We do not share your personal data with EAS Project for any purpose other than VAT compliance. Your data will not be sold, rented, or disclosed to third parties for marketing or other purposes.

More information

For any questions or concerns regarding the handling of your VAT data, please contact EAS directly at support@easproject.com or visit their website at easproject.com for more information.

Cookies – what they are and how we use them

Cookies are small text files that our website places on your computer to ensure that your experience of our offerings is as effective as possible. They remember any options you have chosen for example a preferred product sort order. They also enable us to track visitors' usage of our site so that we can continuously improve it. There’s nothing mysterious about them and they do not collect personal data.

Like pretty much all website owners we have always operated cookies and visitors have had the benefit of using them. UK regulation now requires us to inform you of what they are and give you the option to prohibit them if you wish.

We’re using the word ‘cookies‘ here to include things like ‘web beacons’ which serve similar functions. ‘Your computer’ includes anything connected to the Internet including laptops, office machines, tablets, mobile phones and so on.

Now, or in the future, we may use cookies in the following categories:

Necessary – without these our website will not function correctly.

Helpful – to us and to you. We monitor visitor activity on our website (without collecting any data on you) so that we can improve the site structure, page routing options and processing systems to help all visitors. These cookies also help us to guide you to pages likely to be of most interest to you.

Personal – for your benefit. These cookies remember your password and other preferences and can allow you to link onwards to watch a video or join in an online conversation. They also record any transaction you make which will identify you to 3rd party cash back sites.

On emails, we may use web beacons to check whether our emails are actually opened and whether any links in them are clicked on. That way we learn not to send you junk. If you choose plain text to download instead of HTML the web beacon is eliminated. And all our emails also give you a total opt-out procedure.

The above has been a simple introduction to cookies, what they are and why we use them. For more information try www.allaboutcookies.org.

Rather than listing data on all the cookies we use or may use in the future you will almost certainly find it quicker and easier to set your web browser to control cookie usage on all the sites you visit. If you have a very old browser you may need to bring it up to date to use effective cookie controls.

In continuing to use our website you are agreeing to our use of cookies as outlined above.